Terms of service
TERMS OF SERVICE
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OVERVIEW
This website is operated by VITO Fryfilter. Throughout the site, the terms “we”, “us” and “our” refer to VITO Fryfilter.
VITO Fryfilter offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this
agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change
or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting
networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making
decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to
update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of
any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime
without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same
customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing
address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card
numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising
from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Orders
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SECTION 1.1 - AVAILABILTY OF PRODUCTS
In-stock items generally ship in 1-2 business days. If we do not have enough stock on hand to fulfill your order, we will send you an email notification within 48 business hours. If you have a time constraint on your order, please respond to
that email so that our team can work on a solution for you.
SECTION 1.2 – CANCELLATIO & MODIFICATION
Once your order is placed, we cannot guarantee that it can be modified or canceled. If you wish to modify your order, please contact us as soon as possible.
SECTION 2 - PRICE CHANGES AND UPDATES
All prices are subject to change without notice. In the rare event that a product is listed at an incorrect price due to a website error, VITO Fryfilter will resolve the discrepancy, at our discretion, on all orders placed for the product listed at
the incorrect price. This resolution may involve coming to an agreed upon price with the customer or a cancellation of the order, resulting in a full refund.
SECTION 3 - RECEIPT OF INCORRECT PRODUCT
If you believe you received the incorrect product, please keep the item(s) unused and in the original packaging and reach out to us. We will work with you to reship the correct item or offer a refund. We may require a picture of the incorrect product you received and will cover the cost of return shipping for that item.
Payment
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SECTION 1 - ACCEPTED CREDIT CARDS (PREFERRED METHOD)
All orders must be placed online through our checkout process. We accept all major credit cards including Master Card, Visa, American Express, and Discover. We are able to accept most prepaid credit cards as long as the card has been
registered with a billing address. Only a single credit card may be used to process the order.
SECTION 2 - CHARGES AND AUTHORIZATIONS
Your card will be charged in full when order is placed.
Currency
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SECTION 1 - REFLECTED PRICES
All pricing is listed in US Dollars ($) on the website and shop. When ordering outside of the United States, the funds captured for an order will be converted to the local currency of the ordering country on your credit card statement. The
rate of exchange is locked in when your order ships, not when the order is placed. Credit card companies may also charge a currency conversion fee. Please contact your card issuer for further details.
SECTION 2 - LEASING AND TERMS
We offer leasing as a method of payment if an order has a subtotal of $3000.00 and more and is being shipped to a location within the United States. The lease is handled through a third-party company that VITO Fryfilter works with.
We are unable to cancel the lease agreement nor accept returns on leased items after the contract is signed. To receive an overview about terms and conditions, please reach out to us.
SECTION 3 - SALES TAX
Sales tax will be charged on orders shipping to the states of Illinois and Florida. Orders shipped to another state than Illinois and Florida will be handled as ”out of state sale” and will not be charged with sales tax. The buyer is responsible to inform and pay taxes to the IRS.
Products
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SECTION 1 - WARRANTY POLICY
All warranty claims are handled based on the manufacturer’s warranty policy. For items being used internationally, please confirm if the warranty is valid in your area. Please contact us for product specific warranty details.
SECTION 2 - SAMPLES
VITO Fryfilter does not offer product samples.
Shipping
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SECTION 1 - DAMAGED/MISSING/LOST ITEMS
If any item or packaging is damaged or missing, or if you have any doubt about possible damage, you must do the following:
Note it clearly on the delivery receipt before signing
Keep your copy of the delivery receipt
Contact us within 1 business day
Keep the damaged packing materials for inspection
Take pictures of the damaged items and packaging
Though our warehouse gives great attention to packaging every order for shipment, damage can occur in transit. In the
case of damage, we must go to the carrier company to receive reimbursement for these damages. By signing the delivery receipt, you are taking responsibility and ownership for the shipment in the condition noted. If part or all of your shipment is damaged, and you did not note this in any way on the delivery receipt, we cannot guarantee any compensation for damages. Signing the delivery receipt without noting any damage means that you have received your shipment in acceptable condition.
There are rare occasions where our freight carriers may lose a shipment. In these situations, it’s our highest priority to find your items and we will work with the carrier to do so. Dock checks with the carrier take approximately 3-5 business days to complete. If your shipment is found, we will continue the delivery to your location. If it is deemed lost, we will work with you to provide a satisfactory resolution.
SECTION 2 - DESTINATIONS
We ship within the U.S. and internationally. If destination address is not in the U.S., please reach out to us before placing an order online. Due to our global network shipment from the USA is not necessary and delivery can be done by
one of our local partners.
SECTION 3 – DUTIES AND TAXES
VITO Fryfilter is a U.S.-based company, therefore duties and taxes will be assessed on any items shipping outside of the United States. Duties and taxes depend on the type of items being shipped, harmonized codes, and the discretion the customs agents have in evaluating these costs. Duties and taxes are customer’s responsibility.
SECTION 4 - PACKAGING
Packaging that is used during shipment is designed to keep the contents of your order safe from damage or mishandling of products. On occasion a shipment will be received with damage to the packaging. Because the packaging is designed
to protect the products that we ship, compensation will not be offered for packaging damage. If the actual items in your shipment are damaged, please contact us right away so we can arrange for compensation or replacement. (1 business day after receipt) Occasionally we will ship items in recycled boxes which may contain descriptions unrelated to the products inside in an effort to be eco-friendlier. This practice also allows us to cut costs on packaging which then is
reflected into lower prices on our items. Be sure to inspect the actual items inside of the packaging before refusing a shipment due to incorrect information on the boxes.